E9.2 Invalid filter DLL specified after upgrade to tools

Has anyone run into this issue. We updated non-prod to tools, now our jobs that interface to Optio are failing with:

1340/3136 Tue Dec 8 07:14:39.372000 jdekprnt.c4693
KNT0000163 - Invalid filter DLL specified, check F986164

1340/3136 Tue Dec 8 07:14:39.396000 runbatch.c1011
Unable to Print the PDF file.

1340/3136 Tue Dec 8 07:14:39.407000 runbatch.c1065
Job of type UBE failed with rcode = 1

1340/3136 Tue Dec 8 07:14:39.428000 runbatch.c1168
Batch job 8225 ended in error

The jobs ran fine before the tools upgrade.



Legendary Poster
Your version of Optio probably doesn't work with 9.2.5
Optio is really old. Does someone still support it?


Legendary Poster
I believe that Bottomline acquired Optio several years ago.
You may have a custom (non-standard to JDE) DLL that you'll need to copy from your old tools release foundation into your new tools release foundation. Just a hunch.