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How to close a PO line balance after partial receipt without changing the PO QTY


If I receive a partial on a line, I was taught to reduce the PO line to match so the balance doesn't remain open.
However, we are measuring OTIF On Time and in Full and if I change the PO QTY, then it doesn't capture the undershipment.
Is there a way to close a line without reducing the quantity.

Marcia HR

Active Member
I do this with a version of the receipt app that will accept any status. I use the close option (7) and make sure the quantity and/or amount received is blank or zero. This will close the line (status goes to 400/999) and clear out open amounts. Manually moving the status to 999 is not a good practice because the quantity/amounts still show as open.