clmates
Reputable Poster
Hi to all.
I want to contact other formscape users evaluating the upgrade to transform.
Today we where contacted by our reseller and they gave us a quote regarding the upgrade to Transform.
In this quote there were fee changes regarding the annual maintenance amounts, also optional consultant services for making the "upgrade" and the most surprising to us, license fee for the Transform Designer.
As a summary, they told us that we need to "buy" new licenses for designer, as the "upgrade" only cover server license.
Up to now all our software were upgraded with no additional costs for the licenses we already own while we are current on maintenance, this is the first case that in despite of being current we are asked (or forced) to pay again licenses to be able to stay in a supported product
Has any of you faced a similar approach?
Thanks for the information
I want to contact other formscape users evaluating the upgrade to transform.
Today we where contacted by our reseller and they gave us a quote regarding the upgrade to Transform.
In this quote there were fee changes regarding the annual maintenance amounts, also optional consultant services for making the "upgrade" and the most surprising to us, license fee for the Transform Designer.
As a summary, they told us that we need to "buy" new licenses for designer, as the "upgrade" only cover server license.
Up to now all our software were upgraded with no additional costs for the licenses we already own while we are current on maintenance, this is the first case that in despite of being current we are asked (or forced) to pay again licenses to be able to stay in a supported product
Has any of you faced a similar approach?
Thanks for the information