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Favorites not showing up


Well Known Member
We are on tools, apps 9.0 update 1, running on windows/SQL platform.

Has anyone experienced where when you add an app or report to their favorites, it does not show up under the favorites ?
This is only happening for just one user so far. I thought it was a browser cache' issue where clearing it would address it but that does not appear to be the case for this one.

thanks !


Active Member

Try to delete the user overrides for that particular user using the application P98950.

Also check if Ctrl + F5, fixes the issue.