deduction invoice R5


The deduction invoice appears as closed when i use the application P03B40. but it has an open amount when i check the customer (P03B2002)
Any help is much appreciated.

Best Regards,
Go to the deduction manager, and click the radio box next to the line and go to the top and hit the green check mark. It will redirect you to a different page. Go to the bottom and put in 05 in the box on the list at the bottom. It will reverse the deduction for you but you will have to look up the new invoice number. The easiest way to do so would be to go to customer ledger and type in the open amount of the invoice in the box titled open amount. More than likely the new invoice will stay with a 2 and the document type will be labeled as RB.