goden
Member
We have a situation where:
- A customer will buy our product
- The customer then calls up and requests that the original product be
modified in some manner
- This in NOT a RETURN or a CUSTOMER COMPLAINT type of process
- We would like to RECEIVE the material back into our company
- We would like NOT TO INCLUDE the material as part of our costed inventory
BUT keep track of it
- We currently enter a NEW SALES ORDER for the material so that it can be
REWORKED with the new specifications
- This NEW SALES ORDER needs to create a WORK ORDER that should call for
the customer supplied returned material and any other material needed to
modify the existing material
- Production needs to be able to schedule a work center for this REWORK
- We will NOT be issuing CREDIT to the customer via a SALES Credit Order
- We need to be ONLY doing an upcharge for the additional labor and any
extra material.....
Any assistance is welcome....
DOES ANYONE HAVE SIMILAR circumstances and HOW DO YOU do this in JD
Edwards?
We are World 7.3 cum 7 - AS/400
Greg Oden
Manager Information Systems
NEPTCO, Inc
30 Hamlet St
Pawtucket, RI 02861
401-722-5500 Ext 167
401-728-9932 (FAX)
401-480-4630 (Cell in Car)
401-965-0983 (Cell Mobile)
[email protected] (EMAIL)
www.neptco.com (WEB SITE)
- A customer will buy our product
- The customer then calls up and requests that the original product be
modified in some manner
- This in NOT a RETURN or a CUSTOMER COMPLAINT type of process
- We would like to RECEIVE the material back into our company
- We would like NOT TO INCLUDE the material as part of our costed inventory
BUT keep track of it
- We currently enter a NEW SALES ORDER for the material so that it can be
REWORKED with the new specifications
- This NEW SALES ORDER needs to create a WORK ORDER that should call for
the customer supplied returned material and any other material needed to
modify the existing material
- Production needs to be able to schedule a work center for this REWORK
- We will NOT be issuing CREDIT to the customer via a SALES Credit Order
- We need to be ONLY doing an upcharge for the additional labor and any
extra material.....
Any assistance is welcome....
DOES ANYONE HAVE SIMILAR circumstances and HOW DO YOU do this in JD
Edwards?
We are World 7.3 cum 7 - AS/400
Greg Oden
Manager Information Systems
NEPTCO, Inc
30 Hamlet St
Pawtucket, RI 02861
401-722-5500 Ext 167
401-728-9932 (FAX)
401-480-4630 (Cell in Car)
401-965-0983 (Cell Mobile)
[email protected] (EMAIL)
www.neptco.com (WEB SITE)