E9.1 CASE MANAGEMENT - Setup and Training Docs


Hi All,
We are in the beginning stages of implementing the Case Management module in 9.1 ... Does anyone have any setup / requirements gathering documents or templates to share? ... Ditto for the Training part of it ... hoping to not have to create it all from scratch ... work smarter not harder you know? ... We have access to Oracle Knowledge and JDETips so dont need any pointers to go there ...... Please email me at [email protected] with anything to share ...
Thanks for anything you can provide! ... Cheers, Steve