Cannot Locate Security Server

[Joel]

Hi,
We are at 8.11 and our Es is windows. Of late we are unable to login from any clients. We recieve a msg "cannot locate Security Server". We have an entry for security server in the ini of our ES.
We built and deployed a pkg for ASVRDTL one nite, everything was working fine the next day till suddenly we started recieving this error.
We also renamed gltbl.xdb and ddb and bounced the services but it did not work. We cannot login from any environment. Also our port test fails for DV but works for Pristine, however we cannot login via Pristine.
logs----------
22160/5872 Wed May 11 16:33:07.871 cleanup.c117
Initializing Cleanup Program.
Any errors in this log file will not interfere with normal OneWorld Operation.

22160/5872 Wed May 11 16:33:07.871 cleanup.c144
Initializing EnvironmentV811 . . .

22160/5872 Wed May 11 16:33:15.434 jdecsec.c2072
JDENET Error = eNetNotInitialized

22160/5872 Wed May 11 16:33:15.434 jdecsec.c2495
Failed to communicate with security server: Unable to locate Security Server

22160/5872 Wed May 11 16:33:15.434 jdecsec.c255
Failed to valide user PSFT by password

22160/5872 Wed May 11 16:33:15.434 Jdb_ctl.c3276
JDB1100015 - Failed to complete Security check by Pwd

22160/5872 Wed May 11 16:33:15.434 Jdb_omp1.c579
JDB9900246 - Failed to find existence of default OMAP for environment STARTUP

22160/5872 Wed May 11 16:33:15.434 Jdb_rq1.c1686
JDB3100011 - Failed to get location of table F00941 for environment STARTUP

22160/5872 Wed May 11 16:33:15.434 cleanup.c189
FATAL: Environment initialization failed for DV811!

 

[cbruce]

Try the following on your ES:

1. Blank out the security server setting in the ES jde.ini
2. Turn on the log in the ini: Output=FILE, Save logs = 1, etc.
3. Bounce services
4. Run porttest. Does porttest work?

Next:

1. re-enable the security server setting in the ES jde.ini
2. clear the jde and jdedebug logs
3. bounce services
4. When porttest fails, review the contents of the jde and jdedebug.logs the porttest log should give you an indication why porttest is failing.

Depending on your OW Version and sevice pack, I have seen the ES porttest fail on WINNT and yet signons and ES jobs run fine. If this is the case, you could try this longshot on your client:

1. In the client JDE.INI change the sceurity server name to its IP address.

If this fixes your problem, then you have a DNS problem.

Cheers and good luck,

 

[Joel]

We made a change in the ini of our ES server, changed the default environment to some other valid env and bounced the services. This resolved the issue !