C0000005 ACCESS_VIOLATION

cdawes

VIP Member
Running on 8.12/8.98.0.4 with WAS 6.1.0.15 and Oracle 10.2.0.4 (64 bit 2 node RAC) all on Intel.

On a few reports (JDE and custom) I run into an Access Violation and then the UBE dies. Already checked the obvious items such as:

-Set APP server to start with JDE service account
-clear global tables and data dictionary files in all environments
-ensure Windows\temp folder has sufficient space on APP server
-ensure [Security] ServerPswdFile=false
-restart APP Server

Here are the errors that I'm getting in the JDE log:

4340/3620 MAIN_THREAD Thu Mar 12 17:15:41.362116 ntexhnd.cpp101
Exception code: C0000005 ACCESS_VIOLATION

4340/3620 MAIN_THREAD Thu Mar 12 17:15:41.878001 ntexhnd.cpp151
====> Exception occurred with call stack:

PRT_GetFontHeight+1662 F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
prt_AllocatePrintInfo+7E3C F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
prt_AllocatePrintInfo+9B24 F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
0000:00000000
0000:00000000
******************************************************************

Here's what I get in the debug log:

--UBE--[0]-- { "PN 1 2 3 Cur", 3720, 1800, 1, 1185, 2,
--UBE--[6]-- Printing Object Value = 'PN 1 2 3 Cur'
--UBE--[0]-- "TimesNewRoman", "Type0", "UCS-2", 7, 0, 204.000000, 505.000000, 1 },
--UBE--[3]-- Process End Object
--UBE--[3]-- Process Init Object
--UBE--[3]-- Processing Init Item RptConstObj in Section Page Header
--UBE--[3]-- Process Do Object
--UBE--[3]-- Processing Do Object RptConstObj in Section Page Header
--UBE--[0]-- { "----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------", 0, 2040, 1, 11520, 2,
--UBE--[6]-- Printing Object Value = '--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------'
Mar 12 17:15:41.362111 - 4340/3620 WRK:Starting jdeCallObject Entering jdeCloseDictionary
Mar 12 17:15:41.362112 - 4340/3620 WRK:Starting jdeCallObject Exited jdeCloseDictionary with DDType 0
Mar 12 17:15:41.362113 - 4340/3620 WRK:Starting jdeCallObject Return value is 0 for GetCompanyAndReportDesc. (BSFNLevel = 1)
Mar 12 17:15:41.362114 - 4340/3620 MAIN_THREAD Entering AddObjectCache
Mar 12 17:15:41.362115 - 4340/3620 MAIN_THREAD Exception code: C0000005 ACCESS_VIOLATION
Mar 12 17:15:41.878000 - 4340/3620 MAIN_THREAD ====> Exception occurred with call stack:

PRT_GetFontHeight+1662 F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
prt_AllocatePrintInfo+7E3C F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
prt_AllocatePrintInfo+9B24 F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
0000:00000000
0000:00000000
Mar 12 17:15:41.878002 - 4340/3620 MAIN_THREAD ====> Exception occurred with call stack:

PRT_GetFontHeight+1662 F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
prt_AllocatePrintInfo+7E3C F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
prt_AllocatePrintInfo+9B24 F:\JDEdwards\E812\DDP\system\bin32\jdekrnl.dll
0000:00000000
0000:00000000



Anyone have any ideas?

Thanks,

Colin
 
Hi. Have you been able to resolve this issue as I am experiencing the same Access Violation Error?
 

Attachments

  • 155840-Access Violation issue.doc
    21.5 KB · Views: 132
Back
Top