BI publisher output not opening on web

[pvk1087]

Hello All ,

I am trying to make a BI publisher RTF template for R09801. I designed the RTF template and the preview in the word seems to be working fine but when I try to run it on the web the following Error message is displayed

"An error occurred attempting to view the file for this Report Definition. Please see logs to determine the source of the error."

Can any one help me with this as I am new to BI publisher and RTF templater designs? My JDE toolset is 9.1.4 and BI publisher desktop version is 11.1.1.7. Attached are the RTF template and XML output.

Regards,
Pavan Kulkarni

 

[SounderrajanPeriyasamy]

Dear Pavan,

I think BI Publisher Desktop Version 11.1.1.7 is not compatible for Toolset 9.1.4.

I hope that report definition is ended with FX status. Please install BI Publisher Desktop 11.1.1.6.0 and let me know the result.

For your information, Please refer Oracle document id 650220.1 for more information.

Thanks,
Sounderrajan.