msource
Member
Hello,
I know that we have an old system. We use what we called WorldVision. GUI/400 RTS Pro v4.1C1.
On Windows 10 with an Office 365, when we double click on the icon, nothing appears. The process aw9rt.exe is there if you go to the task manager. If we disable all Office 365, teams, skypes from the startup of windows 10, sometimes the login screen appears, but that rarely happens.
The icon has this: "C:\Program Files (x86)\IBM\World Vision\Aw9rt.exe" /etelnet
We already try to see if there is any log file or something that could help us understand why is this happening.
We already try the .exe in compatibility mode, admin rights. Nothing work so far. The only stable environment is Windows 7 with Office 2010.
As anyone had the same issue? Is there any way we can solve this?
Sincerely,
Marcos Fernandes
I know that we have an old system. We use what we called WorldVision. GUI/400 RTS Pro v4.1C1.
On Windows 10 with an Office 365, when we double click on the icon, nothing appears. The process aw9rt.exe is there if you go to the task manager. If we disable all Office 365, teams, skypes from the startup of windows 10, sometimes the login screen appears, but that rarely happens.
The icon has this: "C:\Program Files (x86)\IBM\World Vision\Aw9rt.exe" /etelnet
We already try to see if there is any log file or something that could help us understand why is this happening.
We already try the .exe in compatibility mode, admin rights. Nothing work so far. The only stable environment is Windows 7 with Office 2010.
As anyone had the same issue? Is there any way we can solve this?
Sincerely,
Marcos Fernandes