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AP Voucher/Credit = 0 causing security error on R04574

pfaloney

Well Known Member
We have a vendor who has only 1 Voucher and 1 Credit. The net is 0. When we go to pay it, we get a Security Error on R04574. Any ideas?

Version: 8.12.
 

SarahMaeMills

Active Member
The credit voucher is trying to create a debit memo, and is calling R04574 to do so. If the user has not performed this process in the past, you may need to get your CNC to add a security record to allow them to Run R04574. Then, when you update the payment group, JDE will close the voucher and the debit memo, netting to zero.
 

pfaloney

Well Known Member
The credit voucher is trying to create a debit memo, and is calling R04574 to do so. If the user has not performed this process in the past, you may need to get your CNC to add a security record to allow them to Run R04574. Then, when you update the payment group, JDE will close the voucher and the debit memo, netting to zero.
She is the one who does the AP Payment process. This is the first time she has had a net of 0 on a vendor and all other payments were OK. It was this one vendor. She has an additional invoice from the same vendor and is waiting for approval to enter. She will be trying again once the invoice is entered.
 

SarahMaeMills

Active Member
Okay. To future-proof the process, you may want to grant her the security to R04574. Then, if the same net 0 scenario arises again, she should be able to continue without waiting for another invoice to tip the vendor balance positive.
 

pfaloney

Well Known Member
Okay. To future-proof the process, you may want to grant her the security to R04574. Then, if the same net 0 scenario arises again, she should be able to continue without waiting for another invoice to tip the vendor balance positive.
Dod find she did not have access to the Object. CNC added access to her role
 
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