8.11 Demo Jr and creating new cases?

I have just installed 8.11 demo jr, and am Service Management. I am getting an error when trying to save a new Case. It reads: Web Client Exception, an exception has been caught by the web client, please contact your system adm,

Whe I ckeck the debug log, the return values not zero don't mean much to me?

Anyone seen this before?

Dan
 

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JasonAnd

Member
Dan

This may be an error that can not be displayed because the text server is
not mapped. It sounds like there is an error should be displayed but it
can't...

Are you sure that all the fields etc are filled in correctly in the Case
Entry Screen

Jason Andrews
Solutions Manager
SYSTIME

_____

From: [email protected] [mailto:[email protected]] On
Behalf Of DanielBolland
Sent: Thursday, May 05, 2005 5:17 PM
To: [email protected]
Subject: 8.11 Demo Jr and creating new cases?

I have just installed 8.11 demo jr, and am Service Management. I am getting
an error when trying to save a new Case. It reads: Web Client Exception, an
exception has been caught by the web client, please contact your system adm,


Whe I ckeck the debug log, the return values not zero don't mean much to me?

Anyone seen this before?

Dan
Daniel Bolland Distribution Consultant Xe Update 7 / AS400 / Citrix
_____


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Re: RE: 8.11 Demo Jr and creating new cases?

There are no obvious "red" or missing fields that I can see in any of the Case screens. I will try again.

Thanks for your help.

Dan
 
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