4210 not splitting lines


Active Member
We are having a problem with the P4210 not splitting
lines when partial Qty is available.

If there are 5 of product (A) available and you put in
a order for 10 and have backorder/cancel set to
preform at SOE all 10 go on back order even though
customer information allow backorder & partials. I
would think it would split the order line.

I have not found a SAR on this
and JDE's response is more than slow due to focus
can anyone assist.

Have you looked at ESU JD10383 yet? It is a pretty big ESU (I know that can be scarry). I can email you the HTML file that has all the SARS in it. You may have to scan over the descriptions, and determine if their is a SAR in their addressing your problem. The entire SAR revolves around P4210, and some other objects.

Kevin Benjamin
OneWorld XE SP15.1 Update 1, AS400, Coexist, NT40, Citrix