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    RMA on wrong part sent - A9.3

    How are you handling 'wrong part sent' issues with returns. Example: The customer orders part 123, we ship 123A by mistake. The customer wants to return 123A. Our current process is awkward in we issue a credit for the correct item. Then we create and order/credit for the incorrect item. How...
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    RMA Purchase Order and Availability

    We would like to exclude from availability the purchase orders created through RMAs. What is the best way to do this? Thanks! EnterpriseOne 9.1