Remote Control

Spike

Active Member
Has anyone ever used a "Remote Control" software tool on the deployment server to install an ESU, ASU, or SP? I know there are tools available like PCanywhere, ControlIT, or Carbon Copy and was wondering if anyone has successfully used them.

Ryan Allen

OW Xe B7333 SP14.2
Enterprise Server - AS/400 V4R4
Deployment Server - Win2000
Fat - Win200
TSE/Citrix - Win2000
 
I use PC Anywhere, but W2K doesn't like it during package assembly. It get a consistent error on the language selection screen during the define build. It totally crashes the application in OW (doesn't matter if W2K Prof or Server), while using
remote access. That's the only problem I've been able to find. I assemble & define the build on an NT workstation and then kick the build off either on the deployment server or a developer's workstation. It's difficult to get JDE to do
something about a problem with a third party product.

B7332 / SP 11.2 / W2K & NT 4.0 / SQL 7.0 & 2000
 
I use VNC ( http://www.uk.research.att.com/vnc/ ) on our deployment server
for everything. I never even touch the box's keyboard. I've built packages
and installed service packs with no problem.

HP9000, Oracle 8.1.7, B7331, SP 7.1

W&Number=8243
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Are you using the new version of PCAnywhere 10.0 or an older version (9.2)
with Windows 2K. The Symantec website doesn't support PCAnywhere 9.2 or
older with W2k.

We saw some rather sporadic effects using W2K and PCAnywhere 9.2. So just
upgraded a few workstations. Not enough time to determine the difference.
 
We use a neat (freeware!) product called VNC. It is a really small
application, easy to install and operate. The only thing that I have noticed
with it is that the screen refreshes can sometimes be a bit sluggish. I know
it probably isn't supported with JDE, but it is a simple and free solution
for us to administer our JDE boxes. Check out the web and you should be able
to find a number of sites that have it for download, there is a client and
server portion to it, so be sure to get both if they happen to be seperate
downloads.

John


Xe/SP14.2, SQL7/SP3, NT/SP6a, Citrix Metaframe 1.8/SP2
 
3-29-01
We use LapLink on both the Enterprise and Deployment Servers. But I only
use it to monitor the servers, never to build/install anything. However, at
our location the server room is at the other end of the building where the
System Administrators work, and we are using Paragon User Station and
Raritan CompuSwitch.

With these devices I can switch to any server on the Domain and work from my
desk. It's wonderful. Should you like more information, you can contact
our Network Administrator (Rodney Dudley [email protected]

Joy Fernandez
JDE System Administrator
830-868-5035
[email protected]
 
Does it work with Win2000???

OW 73.3.2 SP 10.1 / NT 4.0 / SQL 7.0

Greetings.
S.E. Ricardo Paz Castañón
Systems Chief
Comercial de Herramientas S.a de C.v.
+52(8)369-35-35
[email protected]
www.cohesa.com


-----Mensaje original-----
De: tswoods [mailto:[email protected]]
Enviado el: Jueves, 29 de Marzo de 2001 09:55 a.m.
Para: [email protected]
Asunto: RE: Remote Control


I use VNC ( http://www.uk.research.att.com/vnc/ ) on our deployment server
for everything. I never even touch the box's keyboard. I've built packages
and installed service packs with no problem.

HP9000, Oracle 8.1.7, B7331, SP 7.1

W&Number=8243


Lic. Ricardo Paz Castanon
Jefe Sistemas COHESA
 
Yes, we have and it works fine, a bit slow sometimes. When I need to work
from home, I dial into our Citrix server then use Remote Control software
Mcafee Remdsk32, and I am able to apply ESU's, build Packages, etc. without
any problems, it's great instead of coming physically into work to do these
task. Great tool to use for over the weekend tasks.


Tricia Rosas
Assoc. Technical Specialist
Work: 858-798-7113
Fax: 858-675-7113
Email: [email protected]
OW: B733.2 SP11.3 4116422, 4605023
AS400 V4R3/WNT 4.0/SQL7.0



Spike
<[email protected] To: [email protected]
ch.com> cc:
Sent by: Subject: Remote Control
owner-jdelistml@j
delist.com


03/29/01 05:58 AM
Please respond to
jdelist






Has anyone ever used a "Remote Control" software tool on the deployment
server to install an ESU, ASU, or SP? I know there are tools available
like PCanywhere, ControlIT, or Carbon Copy and was wondering if anyone has
successfully used them.

Ryan Allen

OW Xe B7333 SP14.2
Enterprise Server - AS/400 V4R4
Deployment Server - Win2000
Fat - Win200
TSE/Citrix - Win2000
--------------------------
Visit the forum to view this thread at:
http://198.144.193.139/cgi-bin/wwwthreads/showflat.pl?Cat
=&Board=OW&Number=8243
 
We've used NetOp from DanWare (www.danware.com) to remote control all of our servers including OneWorld for a couple of years now. Full featured, very solid and fastest remote control I've encountered.

Previously used pcAnywhere and but it seemed to be implicated in several server bluescreens.

We install all ESU/ASUs etc this way including XU1 - no problem. Probably not a good idea to run plan on a really major upgrade this way though (we didn't going from B73.2.2 to Xe) - if only to prevent JDE Tech Support finger pointing when something goes wrong.

Rod Mac Dougall

City of London, Ontario, Canada
Xe SP14.2
Intel/NT Oracle 8i
 
I have the server version running on my PC at home and get into it now and
then from work, never had a problem. And it's freeware :)

I install it as at NT service and alot of our workstations on all our
servers and disable it by default. If I need to get into one them, I can
just go into server manager, turn it on, then connect. That way it doesn't
use any resources at all until you need it. And no one asks me what the
little white and green icon in the system tray is for.


OW&Number=8280
 
We use MS NetMeeting and it's free also. It works great for accessing the desktop, but I've never tried it while performing some kind of update.


Thanks for all the info

Ryan Allen

OW Xe B7333 SP14.2 / World A7.3 cum 12
ES - AS/400 V4R4
DS - Win2000
Fat - Win200
TSE/Citrix - Win2000
 
Ryan

Used PcAnywhere, didn't like it, tried Laplink ... the same. Someone on
this forum suggested Remote Administrator and I am very happy with it.
Small shareware fee is required (I think...quite a while back).

Regards
Ian Newman

Omni Leisure Operations Limited
World A7.3 c11 AS/400 V4R5
Em: [email protected]
------------------------------------------------------------------------------------------------------------------------------------------------------------------------
 
As far as you don't Install or Upgrade, everything should be fine.
Breaking News Data Classification: Confidential
--------------------------------------------------------------------------------
Title: Xe and Remote Access
Abstract: Should not use any remote access software to perform the installation or upgrade to OneWorld Xe.
Product OneWorld
Suite Technical
Release Xe
Document ID OTM-00-0115
Date Created 10/25/2000
Date Reviewed 10/25/2000
Date Revised 10/25/2000
--------------------------------------------------------------------------------
Upgrading to Xe
When upgrading to OneWorld Xe or Installing OneWorld Xe you can not use any remote software (ie: Remote Access, PC Anywhere, etc). You must be physically on the Deployment server with any such software disabled. This will cause parts of the Installation workbench to not run. Table Conversions and Control Table Merges especially should not be run using this software.
--------------------------------------------------------------------------------
And ... don't shoot the messenger ...

Adrian Chimirel
Programmer Analyst
LIVE: B732.1 SP12.2, Oracle 806
SANDBOX: XE SP13, 8i
RS/6000, Citrix, 200+ clients
 
Our JDE consultants suggested and installed VNC viewer on all of the CNC
workstations, portables, and servers. I haven't seen any problems with it at
all, unless you talk to the Response Line.



OW-Xe, SP15, NT, Sun/Oracle 8I, Citrix, WebSphere


Thanks,
David Hursh
Gateway
Denver IT-Change Management
(303) 462-6000 Ext. 46939

Pager email: [email protected] <mailto:[email protected]>
 
The same applies for us as well. We are live on JDE financials and are on
VNC viewer for over 4 months now for remote troubleshooting. We are not
facing any problems. But JDE response line insists that we go in for
Control-IT

Arup Choudhury
Lafarge India Limited
Calcutta
India




David Hursh
<David.Hursh@gate To: [email protected]
way.com> cc:
Sent by: Subject: RE: Remote Control
owner-jdelistml@j
delist.com


04/04/2001 07:03
PM
Please respond to
jdelist





Our JDE consultants suggested and installed VNC viewer on all of the CNC
workstations, portables, and servers. I haven't seen any problems with it
at
all, unless you talk to the Response Line.



OW-Xe, SP15, NT, Sun/Oracle 8I, Citrix, WebSphere


Thanks,
David Hursh
Gateway
Denver IT-Change Management
(303) 462-6000 Ext. 46939

Pager email: [email protected] <mailto:[email protected]>





--------------------------
 
We have been using Control IT for months now without any problems. We've
even had JDE on doing a couple of pieces of development work for us.

Graham Jones
JDE Systems Manager
[email protected]
0151 653 1700 ext 1109

B7332 SP13.3 / AS400 (CO on AS400) / Fat clients NT4



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