MacaqueJDE
Active Member
Hey everyone!
We are having a problem for a week here with JDE, and we can't find a solution.
We get OCK zombies non-stop, like 150-200 a day. Doesn't seem to impact production much, but I think it makes everything slower.
Now after looking everywhere, we found something :
The cleanup.exe crash when starting the entreprise server.
Faulting application name: cleanup.exe, version: 0.0.0.0, time stamp: 0x5e6fae24
Faulting module name: jdekrnl.dll, version: 1.0.0.1, time stamp: 0x5e6fad58
Exception code: 0xc0000005
Fault offset: 0x000cbf1f
Faulting process id: 0x1424
Faulting application start time: 0x01d71ff6f52c61f3
Faulting application path: D:\JDEdwardsPPack\E910\system\bin32\cleanup.exe
Faulting module path: D:\JDEdwardsPPack\E910\system\bin32\jdekrnl.dll
Report Id: 7c3cba2f-289c-4a9f-8160-18bffe7df012
Faulting package full name:
Faulting package-relative application ID:
I have no idea why, and I can't find any info about this.
cleanup.exe hasn't been changed since we created the server (3 month ago).
Each time a process is call, the cleanup function seems to crash and it get stuck during jdbcache clean up phase at the end.
Anyone ever got a similar issue?
We are having a problem for a week here with JDE, and we can't find a solution.
We get OCK zombies non-stop, like 150-200 a day. Doesn't seem to impact production much, but I think it makes everything slower.
Now after looking everywhere, we found something :
The cleanup.exe crash when starting the entreprise server.
Faulting application name: cleanup.exe, version: 0.0.0.0, time stamp: 0x5e6fae24
Faulting module name: jdekrnl.dll, version: 1.0.0.1, time stamp: 0x5e6fad58
Exception code: 0xc0000005
Fault offset: 0x000cbf1f
Faulting process id: 0x1424
Faulting application start time: 0x01d71ff6f52c61f3
Faulting application path: D:\JDEdwardsPPack\E910\system\bin32\cleanup.exe
Faulting module path: D:\JDEdwardsPPack\E910\system\bin32\jdekrnl.dll
Report Id: 7c3cba2f-289c-4a9f-8160-18bffe7df012
Faulting package full name:
Faulting package-relative application ID:
I have no idea why, and I can't find any info about this.
cleanup.exe hasn't been changed since we created the server (3 month ago).
Each time a process is call, the cleanup function seems to crash and it get stuck during jdbcache clean up phase at the end.
Anyone ever got a similar issue?