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501 5.5.4 Invalid Address

srossi27

Member
When I run the Send Mail I now get the following error:

Send Mail: connecting to lrdedh001.internal.rr.com
501 5.5.4 Invalid Address
501 5.5.4 Invalid Address


If I change my Mail Server in the Branch and run it with my personal IP provider smtp server it works, no error. I think is down to permissions on SMTP server at work, any ideas?

Cheers
 

clmates

Member
maybe is dns related

make a ping test from this machine to lrdedh001.internal.rr.com

or also try using the ip of this server instead of its name
 

srossi27

Member
Tried with different smtp servers, IP address with no success. Also have tried from the Desktop to run the “telnet server_name 25”

####################################################################
220 LRDVEMB01.Internal.xx.org Microsoft ESMTP MAIL Service, Version: 6.0.3790.46
75 ready at Wed, 5 Oct 2011 13:34:12 +0100
quit
221 2.0.0 LRDVEMB01.Internal.xx.org Service closing transmission channel


Connection to host lost.

C:\Program Files\Support Tools>
####################################################################

All looks ok to me. At the moment the send mail object only works outside my office network using my IP smtp server.
 

Mark Horton

Member
I just ran into this same problem with my current Transform Implementation.

Worked very closely with the Exchange Server Admin
(he's sharp, knows his stuff)

I dont think its an SMTP / Exchange problem, I think its a Transform issue.

Only way we could get it fixed was to add the Transform Server into a group (on the SMTP Server) that allows for external relays.

Mark
 

srossi27

Member
This error was given when running a branch that was created in Formscape V3.2 in Transform. I re-write the email section using the Transform Objects and it was ok. Hope this fixes yoru issue.

Cheers
 
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