Random time-outs

DSauve

DSauve

Legendary Poster
We upgraded to TR 9.1.0.2 a month ago, and are now using four WebLogic JVM's, which are load-balanced on a Barracuda device.

Our users have been encountering random timeouts, much shorter than the two hour timeout we have defined. Sometimes, someone may just log in, and then get a timeout; other times, they may have just done a find and then get a timeout; applications vary in which the timeouts occur. To date, we have no clear pattern to help us pinpoint the cause.

Has anyone else run into random timeouts like this, and/or have any possible solutions or things to check? Thank you.
 
I faced a similar issue, there were 'malicious attack' messages in the jas.log. Figured out that it was an issue with the Internet Explorer. Patched it up and issue was resolved.
 
HI Don, this sounds very similar to an issue we are having (random timeouts, some right after login). We are on TR 8.98.4.1, 4 JVM's on OAS load balanced also with a Barracuda virtual device. Were you ever able to solve your issue? Any advice or findings would be greatly appreciated.

Thanks,

Greg
 
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