What are the steps for closing a blanket order which is past its cancel date?

eydeak

VIP Member
We are looking at using the blanket sales order functionality. We've been prototyping and it seems to work pretty well. The blanket order is automatically closed when the entire quantity has been released. We've tried a cancel date and it will not release anything on the blanket past the cancel date. What we haven't figured out is: what is the proper process to get the blanket to close once past the cancel date. Is there a program for doing this which we haven't found? Or is there some other manual process people use to find the open/canceled blankets and then manually cancel them?

Thanks,
 
We run a query for "expired" blanket orders and have a CSR manually cancel them. They do change the open qty to match the released qty. Obviously you could automate this if needed.

Thanks,
Matt
 
Eydeak,
Blankets order can be manually cancelled to a 999 status if remaining after a defined cancel date.
 
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