Sejal04
Active Member
Hello All,
My client is on E9.1 and using workflow for JE's batch approval process. When a JE is rejected, a WC message is created for the originator but an email is not sent. I checked the settings and approval message and rejection message look the same. The approval sends the email okay.
Any help is greatly appreciated.
Thanks,
Sejal
E9.10/Tools 9.12.2/SQL2008
My client is on E9.1 and using workflow for JE's batch approval process. When a JE is rejected, a WC message is created for the originator but an email is not sent. I checked the settings and approval message and rejection message look the same. The approval sends the email okay.
Any help is greatly appreciated.
Thanks,
Sejal
E9.10/Tools 9.12.2/SQL2008