Locked Work Order

DMiller

Guest
We have a user that was updating a work order and her PC froze and she had to reboot. In either case, now if anyone attempts (including her) to update this work order again - it says it's locked and can only be changed by her. However, the system does not allow her to update it either. Has anyone run into this and how might I fix it? Thanks!
 
Try going to the P00025 and delete the record there. It should release =
the reservation.

Thanks and have a great day!
Carrie Ricotta
Project Manager/Senior Consultant
M&D Information Systems, Inc.
407-808-8455
775-719-9912 Fax
----- Original Message -----=20
From: DMiller=20
To: [email protected]=20
Sent: Monday, April 05, 2004 3:51 PM
Subject: Locked Work Order


We have a user that was updating a work order and her PC froze and she =
had to reboot. In either case, now if anyone attempts (including her) =
to update this work order again - it says it's locked and can only be =
changed by her. However, the system does not allow her to update it =
either. Has anyone run into this and how might I fix it? Thanks!
Diane Miller
OneWorld Xe
Enterprise Server-AS/400 with O/S Level V5R1
Deployment Server-Win2000 using SQL 7.0
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M&D Information Systems, Inc.
 
Hi Diane,

The F00095ReserveObject business function is used in the Work Order application and, is most likely your culprit. Go into file F00095 and look for the record that has the USER ID that matches the original user who locked up (make sure she's not in any other applications also). Delete this record and you should be good to go.
 
Note that application P00095 allows for deletion of these records so you dont have to delve into the database
 
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