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Eric the Grey
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Reged: 01/09/10
Last on: 01/28/10
Posts: 2
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Hello.
I've been trying to find a solution to this annoyance. I have a dual-screen setup in order to monitor or otherwise work with two dozen systems, and whenever I log into, or run reports in JD Edwards One World, many of the prompts (login, and interactive dialogs) come up in the very middle, split between the two monitors.
My JDE Solutions Explorer shows up on my primary screen just fine, secondary windows (Password admin, for example) tends to show up on the second screen, but prompts for addition information such as when I run reports (printer selection) comes up in the center.
I don't know if this is Citrix or JDE related. I put this question here, because I suspect it's citrix related (just a gut feeling, really).
So, after all that, my question is, is there a way to force them onto one screen?
 Eric the Grey
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joedavis
member
Reged: 01/11/05
Last on: 01/11/10
Posts: 7
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Hi Eric,
this is a known citrix bug that was due to be fixed on the later clients versions.
You'll need to fix the screen size via a reg hack or in the ica client file as per below:
http://www.brianmadden.com/forums/t/30319.aspx
It's a work around for PS4/3 and metaframe clients, xenapp is supposed to have fixed but remains open. This is an annoyance as wyse sell dual screen thin clients..
Cheers,
/J
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Steve King
member
Reged: 10/19/00
Last on: 04/29/10
Posts: 32
Loc: Seattle, WA
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Thanks Joe,
Now how about the thing where whenever you maximize a screen it always moves to your primary monitor, no matter which monitor you put it on?
--------------------
Steve King, CPA
Sr Business Analyst
OneWorld B7322 - EnterpriseOne 9.0
World F3.1 - A7.3
Wilbur-Ellis
AS400, 8.9 upgrading to 9.0 all of 2010 with a goal of Jan 2011
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klwong
member
Reged: 03/15/02
Last on: 09/08/10
Posts: 934
Loc: Long Beach, CA
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A couple of other things you could try:
1) Citrix Multiple Monitors Support Problems White Paper and Utility
2) Citrix forum thread: Dual-monitor issues
I agree it's a Citrix issue. There is really nothing in configuring JDE that would affect this at all.
--------------------
Ken Wong, Sr. Technical Consultant (CNC)
Profit Concepts International
B73.1.1 through E900
DB2/400, Oracle, SQL Server
AS/400, Windows, Citrix, OAS, WebSphere, VMWare
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Eric the Grey
member
Reged: 01/09/10
Last on: 01/28/10
Posts: 2
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Hello again everyone.
First of all, thank you for your responses. I've taken some time to explore most of the options and here are the results:
joedavis: The reg hack from that link didn't appear to work (no change in behavior), and the other hack seems to be a server-side hack, which with me not being an admin, I cannot make use of. It could be in part due to the version of citrix we're using, I do not know which that is though.
klwong: I may try the program and see how that works. I'm going to read through the other thread and see what else may be offered first though. I don't like installing 3'rd party applications on company machines if I can avoid it.
It may well be that I'll just have to deal with it the way it is.
On the plus side, I had figured it was a citrix issue and not One World, and you guys have confirmed that.
Again, thanks for the pointers.
Eric the Grey
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